Complete contact information for the Shandong Airlines office in Riyadh, Saudi Arabia — address, phone, email, and working hours. For instant booking, refund, or flight-change help, call our independent travel assistance line 24/7.
Call +1-844-761-5320Independent travel assistance line — not the airline's official customer service unless specifically stated.
Located in the heart of Riyadh, the Shandong Airlines office supports passengers across Saudi Arabia with both walk-in and telephone assistance.
The office is typically situated in the main commercial avenue of Riyadh, near several embassies, banks, and long-stay hotels. Passengers use it for new bookings, ticket reissues, refunds, baggage claims, group reservations, seat upgrades, and frequent-flyer program queries.
For urgent travel needs — cancellations, missed connections, name corrections, or same-day changes — our 24/7 independent travel assistance team can compare options and resolve issues quickly without waiting in a queue.
Check the table below for essential contact information about the Shandong Airlines Riyadh office.
| Office Address | Shandong Airlines Office, Riyadh, Saudi Arabia |
|---|---|
| Main Office Phone | +1-844-761-5320 24/7 independent travel assistance |
| Email Address | Use the official contact form on Shandong Airlines's website. |
| Working Hours | Monday to Sunday: 07:30 – 20:00 (local time) |
| Airport Served | Main international airport of Riyadh, Saudi Arabia |
| City / Country | Riyadh, Saudi Arabia |
Address is a general reference. Please verify the exact street address on the airline's official website before visiting.
Miles-related queries — missing points, tier upgrades, award ticket redemptions — are best handled by the loyalty desk. The Shandong Airlines Riyadh office can log a claim on your behalf, but the actual credit posts from the central program office. Keep boarding passes for at least six months if you fly Shandong Airlines regularly from Riyadh; they're the single most useful document when disputing missing miles.
Most travellers head straight to the Shandong Airlines Riyadh counter for even the smallest change, and that's exactly why queues build up. The reality is that a large share of these requests — seat selection, minor date changes, meal preferences, frequent-flyer updates — can be handled over a single phone call. If you do need to visit in person, aim for mid-morning on a Tuesday or Wednesday; those are historically the quietest slots at the Shandong Airlines counter in Riyadh.
First-time visitors to the Shandong Airlines office in Riyadh are often surprised by how document-heavy the process is. Bring your passport, PNR/booking reference, original payment card, and any prior email confirmations. For refunds, the staff will usually ask for the original ticket receipt. If a name change or route correction is involved, expect a short verification wait before the request is submitted to the airline's central reservations system.
Address details for the Shandong Airlines office in Riyadh, Saudi Arabia are best confirmed directly via the airline's official website or by calling our 24/7 travel assistance line at +1-844-761-5320.
Yes, most Shandong Airlines city offices handle new bookings, cancellations, and reissues. For a faster alternative, call +1-844-761-5320 for instant assistance.
Working hours vary by location. City offices are typically open Monday to Friday during business hours; airport counters follow flight schedules. Our travel assistance line is available 24/7.
Refunds can be requested at the office with your original booking reference and payment proof, or processed over the phone by calling +1-844-761-5320.
No. The Shandong Airlines city office in Riyadh handles ticketing, refunds, and general reservations, while the airport counter focuses on same-day check-in, baggage, and boarding. If your issue is not tied to a flight departing within the next few hours, the city office (or our 24/7 helpline) is usually the faster route.
Walk-ins are accepted at most Shandong Airlines offices in Riyadh, but for complex requests — group bookings, corporate accounts, or refund escalations — calling ahead is strongly recommended so the right desk can be assigned to you.
