Air France Office — Contacts & Address

About the Air France Office

The Air France corporate and city ticket offices assist passengers with new bookings, ticket reissues, refunds, baggage claims, group reservations, and loyalty program queries. Office hours, walk-in availability, and services offered can vary by city and country, so it's recommended to call ahead before visiting.

For urgent travel needs — including cancellations, missed connections, name corrections, and same-day changes — our 24/7 independent travel assistance team can help you compare options and resolve issues quickly without waiting in a queue.

Typical Services Handled at Airline Offices

• • New flight bookings & upgrades
• • Refunds and travel credit processing
• • Date, name, and route changes
• • Baggage inquiries and lost baggage claims
• • Group and corporate travel
• • Frequent flyer program support
• • Special assistance and unaccompanied minors
• • Visa and travel document guidance

Before You Visit an Office

1. Carry your booking reference (PNR), ID, and payment card.
2. Call ahead to confirm office hours and whether an appointment is needed.
3. For refunds or reissues, keep your original receipt and email confirmations handy.
4. Arrive early — city offices can have long queues during peak travel days.